Privacy Policy
1. REASON FOR THIS POLICY
1.1 This file describes the information collection and disclosure practices
of the Web Site, possessed by the COMPANY. (separately and jointly referred
to as “the Operator”).
1.2 Your use of the Website and any content or programs accessible on it’ll
be called the “Services”.
2. UTILIZATION OF YOUR INFORMATION
2.1 Your private information (ie, info about you by which you may be
personally identified, such as name, address, phone number or email
address, understood in this Privacy Policy as “Your Information”), will be
processed by the Operator (including their representatives and workers),
and (as appropriate) by our associates and subcontractors in order to
supply a broad variety of services. Your advice will be gathered when you
register to start an account with us, or when you send a written question
to us.
2.2 While the Web sites may include links to other Web sites operated by
third parties, the Operator isn’t responsible for the practices relating to
the privacy or content of any such websites.
2.3 By using any of the Services, you agree that you’ve read and agree with
the conditions of this Privacy Policy and, by supplying your advice
(including, for the avoidance of doubt, your a query through one of the web
sites, or if you’ve finished the enrollment procedure of your account just
somewhat), you consent to the use of such advice by the Operator (and our
associates and subcontractors) for the goals set out in paragraph 3 of this
Privacy Policy.
2.4 If you don’t want to supply your information under the provisions of
this Privacy Policy, you shouldn’t enter the applicable information in the
spaces provided for such purpose in the accompanying section in any of the
Websites, or supply any private information over the telephone. But unless
such advice is provided by you, you may not be permitted to use in full the
applicable part of the Services.
2.5 As part of the enrollment procedure for your account, we additionally
offer visitors filing with us the chance to choose not to be kept informed
about future events, offers and promotions from the Operator. Visitors
wishing to elect with this choice must “assess” the proper box on the
enrollment procedure. It is possible to update your marketing preferences
at any time under “My Account / Update Marketing Preferences” (or similar)
on the Web Site (if that choice is available) or by contacting the Customer
Service. If, when the choice is available, you’ve got chosen for
information regarding forthcoming events, offers and promotions by text
messages to mobile phones, you are going to have the choice to discontinue
receiving such information anytime by replying with the word “STOP “.
DISCLOSURE OF YOUR PERSONAL DATA
2.6 We can, in the usual course of our business and for the purposes of
payment processing, share your Personal data with the relevant personnel
within the company, or with our duly authorized banking partners /
processors, contractors/subcontractors, to ensure continuity of business
process and maximize the quality and efficiency of our services.
2.7 We may also be obliged to disclose Personal data to regulatory
authorities, courts, and government agencies where required by law,
regulation or legal process, or to defend the interests. Otherwise, we will
not share your Personal data with other parties unless you request it or
have given us prior approval to such sharing.
3. TYPE OF USE AND INFORMATION COLLECTED
3.1 The Operator will gather your information in order to:
3.1.1 Be able to start Your Account for you to use all the features of our
Services, including, among others, add fund to your account, place bets and
play games;
3.1.2 Receive your questions and comments through our Online Support
Centre, and reply them;
3.1.3 Comply with all relevant regulations affecting Your enrollment, for
example, confirmation of age;
3.1.4 (Provided you don’t choose to be excluded from this choice), keep you
informed about future events, offers and promotions from the Operator.
3.2 In addition to a comprehensive thing identified in paragraph 3.1 above,
the Operator will only use Your Information, including sharing Your Tips
with our associates and subcontractors who process data (including, where
appropriate, Your Information) on our behalf,
3.2.1 open, run and manage Your Account;
3.2.2 Supply all the services that you request and for any other function
related to the supply of such services;
3.2.3 Check the correctness of your info, including the disclosure of such
information to third parties, including financial institutions and age
verification bureaus and credit reports, to that function. We are going to
maintain an archive of the confirmation and such third parties may use the
advice to help other companies for verification purposes);
3.2.4 Compile data regarding use of the Services by you and other
customers;
3.2.5 Develop and exhibit material and proper personalized advertising
content;
3.2.6 Pccasionally send to bill holders written communications to announce
important service changes, upgrades on specialized problems and shifts to
the Terms of Use (including this Privacy Policy);
3.2.7 Execute our duties, obligations and regulatory responsibilities under
the Gambling Act 2001, before the Regulatory Authority of Curacao, and in
accordance with relevant law and with appropriate regulatory agencies in
other jurisdictions where the Operator develops a controlled activity;
3.2.8 Satisfy legal requirements, or to take measures to protect the
interests of sporting bodies or other related agencies;
3.2.9 Investigate the suspected unlawful, fraudulent or improper actions in
relation to the Services;
3.2.10 Report a criminal violation or feeling, including money laundering
or fraud of any sort, and
3.2.11 all other functions essential to meet our contractual obligations to
you.
3.3 The Operator will not send you unsolicited advice regarding commercial
offers or third party marketing.
3.4 The Operator may use your username and / or first name and area for
marketing or promotional goals.
3.5 Phone calls made or received by our Customer Service Department may be
recorded for training and security functions.
3.6 We may transfer Your advice in case of transfer or sale of our company
or part of it, including in the event of insolvency.
3.7 If at any time you want to discontinue our task processing your advice
for the goals listed above, please contact us and we will take the proper
measures to comply with your request. You should bear in mind the
determination may affect the closing of Your Account.
4. INFORMATION TRANSFER ABROAD
4.1 Within the context of the supply of services, the Operator may need to
transfer information (including, Your Advice) to:
4.1.1 Other firms within the same group of firms as the Operator, and
4.1.2 Our associates and subcontractors found in their home countries
5. INFORMATION UPDATE
5.1 You may update or delete your information at any time from your account
using the “My Account / Update my account” option (if available), or by
contacting the Customer Service Section.
5.2 You may get a copy of Your info held by the Operator by contacting the
Customer Service. We require to be notified in advance of up to thirty (30)
days to satisfy your request.
6. CONTACT
6.1 If at any time you believe that the Operator hasn’t complied with the
principles included in this Privacy Policy, you can contact the Customer
Service, and we will use all commercially reasonable efforts to discover
and correct the issue as soon as possible.
6.2 Effective Date of this Privacy Policy: 1st of July, 2016.
7. DIRECTORY
(i) European Guidelines 95/46 on the protection of people with regard to
the processing of private information.